App-V Error 04-0000040F
Event:
On a Citrix XenApp/Presentation Server, an application can only be launched once.
Error Message / Sympthoms:
"An unexpected error occurred. Please report the following error code to your System Administrator."
A running virtualized application can not be launched again(a second time within a certain timeframe (about 10 minutes).
Potential Causes:
Citrix XenApp/Presentation Server CPU Managagement may prevent an App-V core process to launch the applikcation a second time.
Potential Solutions:
-
Create an exception to exclude SFTLIST.EXE as described here http://support.citrix.com/article/ctx113486 (for another software)
-
Do not use Citrix CPU Management at all (not recommended).
-
Modify the account and or amount of throtteling: HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\CTXCPU. A Value of 20000 equals 20%
References:
(German) Deutscher App-V Blog: http://blogs.msdn.com/b/sgern/archive/2009/04/17/fehler-04-0000040f-m-gliche-ursache.aspx